Shipping and returns information.
We charge for shipping based on the dollar value of your order, but we do not charge for handling. Where applicable, sales tax is added to your merchandise subtotal, but not on your shipping charges.
Please allow five to seven business days for shipment. You will receive an email confirming your order and the shipment.
Items may be returned for credit on your charge card or an in-store credit if merchandise is returned in original packaging within two weeks of shipment. The customer must pay shipping charges. Sale items and books may not be returned.
If you have questions about your order or shipment, you may talk to a real person at 309-344-5547 or email us at toysandteachers@seminarystreet.com. We're primarily a brick-and-mortar store, so your call may switch to voice mail if we're waiting on another customer. We'll call you back ASAP.
